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Building Brand Awareness Through Tradeshows by Susan Friedmann,
CSP Branding is a basic marketing concept that is designed to
set your products/services apart from the competition. By using
a particular name, phrase, design, symbol or a combination of
these, you can create a unique identity. When choosing a brand
name, consider the following five criteria: 1. It should suggest
product/service benefits. 2. It should be simple, memorable, and
unique. 3. It should fit the image of the company. 4. It should
have positive connotations for the target market. 5. It should
be easy to pronounce and to pictorialize. Branding is not a
sales and marketing gimmick. Instead it refines and defines
corporate culture and identity. A brand must have meaning to its
consumers, its organization and its employees. Brand is an
emotional link between you and your customer. It is what people
buy when they buy your product or your company. The most
important part of a brand’s identity is the promise it makes to
customers. The essence of branding is simplicity and
timelessness. Integrating Brand Awareness Into Your Exhibit
Program
Since exhibiting is a powerful extension of your company’s
advertising, promotion, public relations and sales function,
that automatically means it is an excellent way to enhance brand
awareness. Everything your company stands for, no matter how
large or small, is being exhibited on the show floor. This means
there needs to be total consistency, congruity, clarity and
focus in every aspect of your exhibiting program, before, during
and after the show. Here are three important points to consider
as you plan to integrate brand awareness into your tradeshow
program. 1. Consistency and repetition is vital in creating
brand awareness. People buy brands they know and they trust! A
brand is a promise that companies make to their customers.
Strong branding requires all the levels of communication to
agree with one another. 2. Ensure all your marketing and
promotions are consistent and that they have your logo, colors,
typeface, slogans and characters. Everything you develop should
have the same look and feel. 3. Peoples’ perception about your
company, products, and services is a major factor in their
choice of brand preferences and their buying behavior. All
perception is subjective and based on experience. Individuals
tend to interpret information according to existing beliefs,
attitudes, needs and mood. The following is a 10-point checklist
to act as a reminder for many of the questions you need to ask
and answer as you plan brand integration into your exhibit
program: 1. What needs to be done to ensure that your booth
conveys total consistency, congruity, clarity and focus of your
company image and brand? Consider: - booth size - location -
graphics - demonstrations - staff - handouts and giveaways -
lead management 2. How can your graphics work best for you? -
can be easily seen and read in three seconds - use a simple and
bold typeface - have striking and grabbing visuals - are
instantly memorable - use a unique size or shape - reinforce
your message - make your message a single, strong, provocative
idea - use a "What’s in it for me?" message - use bold colors 3.
What are the best promotional activities you can use to enhance
brand awareness? Personal invitations (e.g. with incentive and
response form) Direct mail with incentive Pre-show advertising -
trade and/or local publications - local media - websites (e.g.
company, show, association) - broadcast faxes - association
newsletters - city billboards - transit advertising At-show
advertising - show catalogs - show dailies - airport billboards,
banners/electronic message boards - hotel closed-circuit
television - hotel - on door or in room promotion -
kiosks/banners at show site - convention television channels 4.
What types of PR communications could be used? Pre-show: - press
releases for local and trade publications - product/service
application articles - personal invitations to trade/local
editors - company newsletters At-show: - press kits for the
press office - press reception - video/slide presentation at the
booth - reprints of articles as giveaways - seminars/workshops -
contests - personalities/spokesperson at booth 5. What
sponsorship opportunities exist and would complement your
company image? Some of the most frequent sponsorship
opportunities are: - press room - international lounge - speaker
or VIP room - awards reception - educational programs - keynote
sessions - coffee breaks - luncheons/dinners - banners - badge
holders - audio visual equipment - display computers - tote bags
- shuttle buses 6. What advertising premiums will be consistent
with your image and complement the message you want to convey?
Consider: - budget - originality - usefulness and
appropriateness for your target audience - distribution 7. Who
are the best ambassadors for your company - the right people to
staff the booth? 8. What training should they receive? Consider:
- prospect qualification - booth etiquette - product knowledge -
product demonstration - obtaining commitment 9. What is the best
dress code to convey your company image? 10. What is the best
way to follow-up after the show that is consistent with your
exhibiting program? Remember that branding is a process, a
business system, that fuels and sustains all customer/company
relationships! Total consistency, congruity, clarity and focus
in every aspect of your exhibiting program, before, during and
after the show are essential.
About Author :
Written by Susan A. Friedmann,CSP, The Tradeshow Coach, Lake
Placid, NY, author: “Meeting & Event Planning for Dummies,”
working with companies to improve their meeting and event
success through coaching, consulting and training. Go to http://www.thetradeshowco
ach.com to sign up for a free copy of ExhibitSmart Tips of
the Week.
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