One of the most obvious implications of the end of the “job for
life” society is that if we wish to hold on to our job we need
to demonstrate our utility to the employer. For many, this is
interpreted as working long hard hours, and the “stay at work”
culture is often the result. But is this necessary? Did anyone
actually lose his or her job by going home at a normal time?
People lose their jobs either because they are no good at it
(known as being fired) or because the company is not performing
well or is restructuring in some way (known as being made
redundant).
Indeed, for many employers, working late is not a sign of
loyalty; it is a sign of incompetence. If you can’t get the work
done within a normal working day you are either badly organised
or haven’t learned to say “no” to an over-demanding employer.
And if you need to work long hours on a regular basis you are
likely to be less and less productive over time because you are
going to burn out and your morale is going to decline. If this
is the case, why do we feel that the employers are trying to
deny us balance in our work and life arrangements?
First of all let’s examine the term itself. I’ve never liked the
phrase “work-life balance”. It suggests that work is one
activity and life is a separate, conflicting activity. The truth
is that work is one part of our life and it competes for our
time against the other activities in our life that we wish to
attend to. I prefer to use the simpler term “life balance” or
“life mix”.
The key factor in life balance is “time” and, critically, work
is perhaps the only use of our time that we do not have control
over. If we chose when, and for how long we work, the number of
hours we allocate to it would not present a conflict. The recent
dispute between BA employees and the airline at Heathrow was not
some Luddite reaction to new technology, it was born out of the
fact that this particular technology is a mechanism to allow BA
to manage to a fine degree when it’s employees come in to work
in accordance with passenger volumes. Of course BA has the right
to choose which particular hours it employ people for, but the
fact remains that the mechanism shifts time sovereignty from the
employee to the employer.
For executives the situation is slightly different. While there
are always going to be times when we just need to be in the
office in order to complete a task like preparing for a meeting
(‘though I’d wager that the majority of these case could easily
be extinguished with better organisation and planning),
employees do have more autonomy than manual workers in terms of
the hours spent at work. Contracts, written and verbal, tend to
operate on the basis that we do the work expected of us, but
that how and when (within an agreed timeframe) is up to us. If
you’re good and you can do it in a six-hour day I doubt you’re
going to be fired for not being there the other one (although it
is more likely that you’ll be given more work).
My contention therefore, is that, people who sign up to the
“stay at work” culture choose to do so. That’s fine by me. It
seems that in our enlightened society late working is a “bad
thing”. As a rich nation we should be spending less time at work
and more time doing mind expanding, fulfilling things with our
time, spending it with our friends and family, or exercising.
Yet for many people, work is the most fulfilling and stimulating
activity in their life. Why should it be the case that there is
anything wrong with workaholism? Is it wrong that these people
should work 80 hours or more each week?
The problem is that the time sovereignty of employees is
gradually being eroded, largely through the introduction of
family friendly policies. Far from giving workers flexibility,
these policies shackle the staff to the organisation, by
creating such an infrastructure of support that to leave would
require not just the hard enough task of adjusting to the new
employer, but also the need to put back into place all the other
arrangements that were previously taken care of.
A recent initiative I heard about comes from Asda. IVF treatment
allowance for women (5 days per annum) and their partners (1½
days) is their latest big idea. Don’t misunderstand me, I’m all
for IVF for those that want it, and welcome the idea that
employers should allow their staff to take time off for it, just
as with any other medical matter. My point is that such
initiatives do not constitute a meaningful step towards
improving the life balance of employees because improved life
balance requires a fundamental review of how we spend our lives,
not whether we can get a few hours off every few weeks for
medical treatment. The truth is that initiatives such as this
and flexible working, crèches and duvet days are a response to
the difficulties in attracting and retaining staff.
Staff retention is much more a problem with larger companies,
which is why they are ahead of the game. By upping the ante
these employers will achieve short to medium term advantages
which will be lost when the rest of industry finally works out
what they need to do to attract and retain staff. What’s more,
the advantage is rarely, if ever, with the staff. Instead the
expectations to perform and show commitment is increased,
usually with such strings attached as “golden handcuffs”, long
notice periods, and the provision of equipment for home-working
which at once allows flexibility to the employee and ties them
for even longer hours to the company - they can never escape
work.
When the playing field has been levelled it will simply be that
employers will have removed any argument or reason for us not to
devote our lives to them. We are moving away from, not towards,
greater control of our working lives, and the reason is that we
are allowing employers to take away our time sovereignty. If I
don’t have an issue about picking up the children from nursery
because the nursery is down on the first floor, then the company
gets that time from me and I don’t get to choose how to organise
my life, or that of my children.
So let’s stop looking to our employers to provide us with life
balance – they are only concerned with our work lives. It’s up
to us to take control of our time and our job satisfaction. We
are not exhausted and de-motivated by running around trying to
balance our busy lives; we are exhausted and de-motivated
because we do not derive fulfilment from our lives. Work should
excite, engage, stimulate and give meaning. It’s up to us to
decide the extent to which we should pursue it in order to
achieve those objectives.
The specific balance between work, family, hobbies, health,
relaxation and whatever else might be on your own personal menu
of time use is entirely up to you. Only you know how much of
each you need in any given time period. It’s my belief that over
recent years the pressure to “succeed” (a term that has now
taken an almost exclusive reference to professional status or
wealth) has encouraged us to spend more time at work than our
natural balance would recommend.
Yet these are simply excuses. We can change our lifestyles if we
want to, it is within our control as long as we are prepared to
reduce our material desires and to take a good long look at what
we do for employment. I contend that the vast majority of people
have not chosen their current career but have fallen into it
more or less by serendipity. When asked if they really “love”
their jobs and why they chose their careers most will be
stumped, while many professionals (lawyers, doctors,
accountants, etc) will refer to family pressure to secure their
future in a sensible occupation.
The employee who does not know how to balance his life in an
optimally fulfilling way, or else is scared to address the fact
that the “balance” he wants does not necessarily match the
balance his wife wants for him (I have deliberately alluded to
men in this scenario as I believe we are the ones who would
rather immerse ourselves in work than attend to our emotions and
relationships) is the one with a real problem to address.
Moving on, sadly, is a scary alternative. “Better the devil you
know” is the usual response. “I may not be happy but I’m paid
well” doesn’t sound like a good trade off to me. Of course we’re
all for more life, as long as it doesn’t mean a salary
trade-off. It’s a pity that so many people either feel they
cannot afford to buy themselves any time away from work, or else
engage in the “stay at work” culture that keeps them in the
office until only a taxi can get them home because they feel
that somehow the pole becomes less slippery after 5.30 pm. With
that attitude regret is sure to follow at some time or other.
The argument I’m presenting is not that flexible working and
similar initiatives are wrong. I’m arguing that individuals,
that’s you and me, not our employers, need to identify what we
really want for our work and how to increase fulfilment from it
and the rest of our lives. By maximising our fulfilment we
reduce stress and that’s the key to what we seek when we strive
for better life balance. How we manage to get the kids to the
dentist or find time to mow the lawn at the weekend follow on as
easy decisions when our priorities are in place.
Nick Gendler just about manages to keep his life together as
founder of Workjoy www.workjoy.co.uk, a company that helps
people to maximise fulfilment from their careers.
© Nick Gendler, 2003
About Author :
Nick Gendler just about manages to keep his life together as
founder of Workjoy, www.workjoy.co.uk, a company that helps
people to maximise fulfilment from their careers.